We ship orders Monday-Friday (excluding NZ public holidays), within 1-2 business days from receiving your order. If it will be longer than that, we will contact you ASAP.
You can check your order status by logging into MY ACCOUNT
Once your order has shipped, you will receive an email containing the Tracking Number. Be sure to check your junk/spam folder in case it lands there.
If you've asked to receive a text notification, you'll receive a text as well with the tracking details.
If you need help, please contact our team at firstname.lastname@example.org
with your order number and we can help you right away.