Shipping & Delivery

Local Pick up will be available Monday-Friday. Orders will be packed and ready for collection from our Arrowtown store (38 Buckingham Street). Any orders wanting to be picked up from Queenstown will need to be arranged via You will receive a text message/email when your purchase is ready for pick-up.

New Zealand

Delivery Within New Zealand -

Delivery time is estimated between 1-5 working days
Rural deliveries up to 7 working days.

Orders are sent Monday - Friday with a fully tracked service.


Enjoy Tax Free Shopping.
Orders to Australia are sent with a fully tracked service Estimated delivery times of 1-3 weeks.
Please be aware orders over $1000NZ will incur duty and import taxes when entering Australia. These charges are at the expense of the receiver.

Delivery Rest of the World -

Orders are sent Monday-Friday with a fully tracked service.

Select your shipping destination at checkout for shipping costs.

Please be aware all orders leaving New Zealand may incur duty and import taxes when entering the destination country. These charges are at the expense of the receiver.

We look to the customer to research their country's fees and policies before purchasing. will not be responsible for any customs charges and import duties.

An admin fee will apply to any parcel which is returned by customs, as a result of failure to pay charges. This fee will total 20% of the order value. 

Please be aware, once an order leaves our warehouse shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the delivery company is the best way to get more insight into your package’s location and estimated delivery date.