TAX FREE SHOPPING We make tax free shopping easy! Simply add your favourite products to your cart and checkout. Once you select your shipping country, all orders leaving New Zealand will receive the "Excl. Tax" price.
Please note all orders leaving New Zealand may incur duty and import taxes. All applicable fees are the responsibility of the receiver.
SHIPPING We ship orders Monday-Friday (excluding NZ public holidays), within 1-2 business days from receiving your order from our Arrowtown store. If it will be longer than that, we will contact you ASAP. All orders are sent with a fully tracked service with either Courier Post (NZ orders), New Zealand Post (International orders), or DHL Express (International Orders). Once your order has shipped, you will receive an email containing the Tracking Number. Be sure to check your junk/spam folder in case it lands there. If you've asked to receive a text notification, you'll receive a text as well with the tracking details. RETURNS + EXCHANGESPlease refer to our
Online Returns & Exchanges Policy.
PAY BY LAYBUY All orders shipping to New Zealand, Australia or the UK can pay using Laybuy. Simply select "Pay by Laybuy" at checkout. Learn more about Laybuy
here.
